General Freight Dispatcher

Nelson Trucking is seeking a General Freight Dispatcher. We have been successfully operating in the Seattle area for over 100 years and need your help to continue this success!

As the General Freight Dispatcher, you will be responsible for scheduling, coordinating, and dispatching flatbed drivers to and from customer work sites to ensure customer needs are met within agreed upon timelines. You will become the expert on our drivers and the capabilities of our Company and interact closely with customers, drivers, and others within the Company. This requires excellent communication and analytical skills. While this is generally a Monday through Friday position, it requires the person to be on-call and available as business needs necessitate.

Duties:

  • Schedule work according to established market strategy.
  • Coordinate with customers, drivers and outside Companies for timely freight delivery while maximizing customer service and efficiency.
  • Inter-face with customers as an inside salesman, providing timely rate quotes, scheduling service, and providing project management to the customer base.
  • Prepare dispatch orders according to company standards.
  • Obtain permits and schedule pilot cars when necessary.
  • Works with safety director to schedule monthly driver safety meetings.
  • Work with the maintenance department to schedule equipment maintenance.
  • Arrange for roadside repair service.
  • Relate to each driver’s individual communication style.
  • Become an expert in company policies; union contract, guide and assist other dispatchers and drivers within company guidelines.

Qualifications:

  • High School Diploma.
  • Three years related.
  • Must have a valid Washington State Driver’s License.
  • Strong communication skills, both written and verbal.
  • Strong customer service skill to internal and external customers.
  • Ability to identify problems and make recommendations for resolution.
  • Demonstrates interpersonal skills with managers, supervisors, individual employees, dispatchers, and customers.
  • Ability to work independently; be self-motivated; results oriented.

Don’t worry; we have great benefits and perks too:

  • 100% employer paid health for employee and dependents
  • Medical
  • Dental
  • Vision
  • Competitive hourly wage
  • Generous PTO
  • 9 paid Holidays per year

We take pride in a safe work environment, drug and background checks required.

Equal Opportunity Employer.

Principals only. Recruiters please don’t contact this job poster. Do NOT contact us with unsolicited services or offers.

We take pride in a safe work environment, drug and background checks required.